Irma Recovery & Restoration News
As a result of Hurricane Irma recovery shipping may take 2-3 business days to leave our location as opposed to our regular Next Business Day shipping goal. This is a temporary measure.
The city of Miami, where we are located, is still recovering from Hurricane Irma. Power has been restored to the majority of locations, but we are still one of many places with NO INTERNET. We have been desperately trying to get more information, but our internet provider (AT&T) repeatedly tells us that they "do not know when it will be fixed," which we would find comical, if it weren't so troubling. Fortunately, we have set up a temporary workaround until either AT&T can restore us or Comcast is able to install new, working service.
We still aim to offer high quality customer service and speedy deliveries. If there has been any problems with your order, such as delayed shipments due to the Hurricane or receiving an incorrect color, please reach out to us at email@example.com and we will correct it for you as quickly as possible.
Thanks for your continued support. And be sure to check out our new SUBSCRIPTION option when adding a product to a cart. You can even customize the subscription interval (receive an order every 21 days, every 30 days, every 45 days etc.) and you will always receive a minimum of 5% off when subscribing!
Black Rolls Upgraded - Old models being Phased Out
All of our new rolls (in Blue and Black) will be upgraded to our new advanced adhesive going forward.
We've heard some feedback that some customers still prefer the original rolls since they are slightly thicker, even if they do not have the new advanced adhesive. From now (September) until the end of the year, any orders for BLACK rolls will include rolls from both our original style and our newer rolls with our advanced adhesive. However, since performance seems better for most athletes with the newer adhesive, our original model will be eventually phased out going forwards except for a small amount which will be kept in stock for special reserves. If you place an order but only want one style, please email us immediately after placing your order and we will accommodate you.
Anything less than excellence is unacceptable to us. If you would like to contact us, please feel free to reach out to us at firstname.lastname@example.org
We use USPS for all domestic orders. We can also ship internationally.
We are also working on establishing distribution for other regions such as Canada, Australia, Mexico, Brazil, The Middle East including Israel, and Western Europe. We would love to hear your ideas, please email us at email@example.com
Are you a gym owner?
We offer discounts and wholesale opportunities.
If you are interested in purchasing Thumbs Up Tape wholesale, or for any other comments or inquiries please email us at firstname.lastname@example.org